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TOPIC: Problem with registration over the weekend!

Problem with registration over the weekend! 28 May 2012 22:43 #1

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There was an issue with the registration process over the weekend, which was due to the reCaptcha system. The problem has been fixed so if you're reading this and were unable to register you shouldn't have a problem registering now. Please note that an activation email will be sent to the email used in your registration. It's not uncommon for the activation email to end up in the spam of junk folder, so please take a look for the email there if it's not in your inbox. The activation email should arrive within a few minutes of submitting the registration details.

If you experience any problems with registration or logging in please contact us using the contact form, which is available on the main menu at the top of every page.

Sorry for any inconvenience caused as a result of this issue. :emb:
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Last Edit: 28 May 2012 23:16 by Frog.
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Re: Problem with registration over the weekend! 28 May 2012 22:50 #2

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If you're asking....

Kellom2


...I'm dancing!

Reeeeeeeeeeeeally dancing!
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Re: Problem with registration over the weekend! 28 May 2012 22:59 #3

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:hmm:
the anorak hides the fact that sean is composed of 95% vaginas
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Re: Problem with registration over the weekend! 28 May 2012 23:03 #4

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psketti wrote:
:hmm:

You don't recognise a minuet when you see one?

You need this thread sanctumzone.co.uk/forum/Have-a-Laugh/122...ngle-Women-1938.html

:D
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Re: Problem with registration over the weekend! 28 May 2012 23:10 #5

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Funny lad eh :coffee:


And actually... when I replied your image hadn't shown up so techniacally, no I don't know one when I see one cuz I didn't see one :spliff:
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Re: Problem with registration over the weekend! 28 May 2012 23:25 #6

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oioioi wrote:
If you're asking....

Kellom2


...I'm dancing!

Reeeeeeeeeeeeally dancing!

Fixed! I'm surprised that you only managed to get one gag out of my spelling mistakes in that couple of paragraphs. :chuckle: I shouldn't be allowed to type without the aid of a safety net.

From what I read in the other thread you should really stick to minuets, it would be much better for your health than the pogo. ;)
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Re: Problem with registration over the weekend! 28 May 2012 23:35 #7

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6903914050 935d7d55f9 Z



:splat: ... at me



:emb:


*sneaks out of thread unnoticed*
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Re: Problem with registration over the weekend! 06 Jul 2012 20:25 #8

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Just letting you know that someone else called Dibnah (though I don't know if that's the same username he's using here) has tried to join but it won't let him log in.
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Re: Problem with registration over the weekend! 07 Jul 2012 02:20 #9

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Gilly wrote:
Just letting you know that someone else called Dibnah (though I don't know if that's the same username he's using here) has tried to join but it won't let him log in.

This user has managed to register on the site now according to the records.
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Re: Problem with registration over the weekend! 08 Jul 2012 07:44 #10

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I wonder if Hagbard Celine & Raggie are showing as registered too. I might be fussing over nothing, but it's just that my understanding was that Hags had created a user-name & password (i.e. registered), but then couldn't get in - perhaps there are swathes of others in the same position. Can it be checked? Maybe try to open a new account here yourself & see if you can get in?

Sorry to be a nuisance. I fret you know. :D
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Re: Problem with registration over the weekend! 08 Jul 2012 08:10 #11

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Hi Gilly,

We have had successful registrations virtually every day for the last week so I doubt that the problem is with any of the scripts.

The first issue that would cause a registration to fail would be non acceptance of the EU cookie policy. No cookies no registration and no error message will be displayed.

The second issue would be the most common problem with failed registrations and that is failure to follow the activation link sent to all new signups in the activation email. This normally happens when the mail client routes the email to the spam/junk folder and the new member doesn't check there for genuine mail. Alternatively some new signups use fake email addresses or services in which case they will never receive the activation email. We use fake mail filters to prevent emails being sent to fake mail services and false emails wont resolve or will not be accessible to the person creating the false account.

If you would like to PM me the names that they used for registration I can check to see if the system has recorded any of their details.

I can tell you a Raggie has registered and has failed to complete the activation stage of the process. Hagbard Celine hasn't successfully completed any stage of the process using his screen name.

Hope that helps
Frog
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Re: Problem with registration over the weekend! 08 Jul 2012 08:14 #12

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Cheers Frog, and again, I'm sorry to be a mytherer. :)
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Re: Problem with registration over the weekend! 08 Jul 2012 08:33 #13

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No problem Gilly it's always good to get feedback in case there are issues with the site. Scripts are being updated regularly and occasionally they can have unexpected effects on different areas of the site. There are several hundred scripts in operation and in the region of 6000 system related files so things can get a little out of whack after applying changes even after testing on a development build.

If you're in touch with Raggie you could ask them if they have checked their spam/junk folder for the activation email. If they would like to take a fresh run at the registration we can delete the partially completed account, which would allow them to reuse the same data again. If they would like to do that then they can use the contact form which is accessible from the main menu in the head of the page. That way we can let them know when the old account data has been removed and offer any other assistance they need to get their account active.

Cheers,
Frog
MyZone Page is your own personal web page which you can create right here on Sanctum Zone. It's dead easy! Why not check out the example https://sanctumzone.co.uk/myzone/Example/.

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